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Dear Customer,

To ensure the safety of your transactions, please insert your PIN code when using NBE credit cards in purchases at all merchants inside and outside Egypt. Our cardholders who do not have PIN codes are kindly requested to contact our call center/visit the nearest NBE branch to reprint the PIN code for free.

  • NBE offers you a variety of credit cards specially designed to satisfy your needs:
    • Worldwide acceptance at over 22 MM. merchants and cash withdrawal from 1.5 MM. ATMs.
    • Competitive issuance and renewal fees in Egypt.
    • Competitive monthly interest rate of 1.5% for the secured cards & 1.85% for the unsecured cards in the cash withdrawal and purchases.
    • Exclusive promotional programs.
    • Lowest minimum payment (5% monthly of  the statement balance).
    • Availability of supplementary cards.
    • 24/7 call center assistance at your service on 19623 locally or 00202-19623 internationally.
    • Enjoy our IVR service (Al Ahly Phone) for credit cardholders.
    • Safe online shopping using the Verified By Visa and Master Secure Code services.
    • Al-Ahly points program which allows the NBE client to gain a point ( Classic & Golden cardholders ) and a point & a half ( Platinum cardholders ) for each Egyptian pound the Client uses in purchases with the availability of redeeming these points with vouchers he could use in a some of the finest stores and shopping malls in Egypt.
    • Credit cardholders, whether existing or new customers, can repay purchases made at any merchant in Egypt and abroad including non-NBE merchants in installments in intervals starting from 6 months till 36 months by calling the customer service hotline: 19623. The credit cardholders can call NBE’s call center after making a purchase transaction as of the 1st until the 20th of the month of purchase, provided that the amount of such purchase is not less than 500 EGP.
  • Payment flexibility: 
    • Payment in more than 420 banking unit nationwide for more convenience.
    • Permanent  monthly instructions with your branch for the payment of minimum/full amount of  the credit card balance from your account.
    • Payment can be made via the IVR service for NBE's current and savings accountholders by subscribing in Al Ahly Phone service.
    • Enjoy payment through more than 1,750 ATMs nationwide  by  linking your debit card linked to your credit card.
    • Credit card payment at more than 359 ATMs across the country.


  • General Conditions:
    • Egyptian nationals or foreigners with residence permits.
    • Minimum age of 21 years for holders of the primary card and 18 for holders of the supplementary card.

          * Terms and conditions apply.

  • How to apply for an NBE credit card?
    • Visit your nearest NBE branch.
  • For more Information:
    • Call Al Ahly Phone 19623 locally or 00202-19623 internationally.
    • Visit your nearest NBE branch.